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East Surrey Subregional - Reigate & Banstead

Prioritising Applications

Every application is placed into one of five bands (A-D or H) to reflect the level of housing need. In many cases, applicants making a community contribution through employment, volunteering or studying will be placed in a higher priority band than those who are not. Within each band, applications are listed in date order.

For further information please refer to the Housing Register and Allocations Policy


 Band  Criteria  Examples
Band A Urgent Priority


  • Applicants with assessed urgent medical and/or welfare grounds. For example households who cannot occupy their current accommodation because of a medical problem or disability, and the property cannot be adapted such as a wheelchair user who lives in a first floor flat with no lift (see 7.3.1 for information).
  • Applicants who are serving or are former members of the regular Armed Forces or serving or former members of the Reserve Forces who need to move urgently and have an assessed housing need because of a serious injury, medical condition or disability sustained as a result of their service.
  • Transfer tenant who has been notified that their home is to be demolished or redeveloped.
Band B High Priority


  • Transfer tenant or Homeseeker with a high medical or welfare need to move where these issues are directly linked to their current housing and would be alleviated by alternative accommodation (see 7.3.2 for more information).
  • Transfer tenant wishing to downsize to another property which would have less bedrooms.
  • Transfer tenant qualifying to move from general needs accommodation to sheltered accommodation or other older people’s accommodation.
  • Transfer tenant occupying an adapted property which is no longer needed.
  • Transfer tenant or Homeseeker that lacks two or more bedrooms as assessed against the bedroom standard in section 7.7.
Band C Medium Priority and Community Contribution Qualification
  • Transfer tenant or Homeseeker lacking one bedroom as assessed against the bedroom standard in section 7.7.
  • Transfer tenant living in a flat without a private garden and youngest child is 12 years old or younger.
  • Homeseeker currently living in private rented accommodation and the current tenancy has been held for less than four years.
  • Households who are homeless within the meaning of Part 7 of the 1996 Housing Act to whom the Council has not accepted a full housing duty (including those that are intentionally homeless and those not in priority need). Subject to the household meeting the local connection and local qualification criteria.
  • Applicants in supported housing placements meeting the local connection requirements in section 5.3.
Band D Low Priority without Community Contribution/Others


  • Applicants with a need to move as assessed in band C but do not fulfil at least one of the community contribution categories.
  • Transfer tenants from outside of the borough who need to move into Reigate and Banstead to take up a permanent employment offer or to be closer to work.
  • Transfer applicants with good tenancy record with no housing need as defined in bands A-C.
 Band H High Priority homeless households to whom the Council has accepted a duty to accommodate
  • Households for whom the Council has accepted an obligation to provide housing under Part 7 of the Housing Act 1996 (these applicants do not necessarily have a local connection)


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