East Surrey Subregional - Reigate & Banstead

Step 3 - Offer

Properties are advertised for Transfer or Rented applicants.  If you are a Rented Applicant you will be unable to apply for homes that have been prioritised for Transfer applicants and visa versa. Anyone can place a bid for a property that meetings their bedroom entitlement but each property advertised is prioritised for a specific band. Each property advert advises which band will be given priority.

All bids received will be put in priority order starting with the band the property was prioritised for. This produces a list of eligible applicants for each property advertised. 

If your name is at the top of the priority list you will normally be invited to view the property unless there are reasons why we are unable to do this, for example, you have rent arrears or you are a tenant in breach of a tenancy condition. The Council undertakes checks, these include an Experian check. If we are unable to offer the property to the applicant at the top of the list we will move to the next applicant and so on.  The property landlord also undertakes checks, provided they are satisfied following the checks they will invite you to view.

If you decide to refuse the property it will be offered to the next person on the priority list. You will not normally be penalised for refusing a property and will continue to be able to bid for properties advertised. Special conditions regarding non-bidding and refusals of properties apply to band A applicants and selected band B applicants.  Please see the Freqently Asked Questions section on this website or contact the Housing Register Team for more information.

If you are offered a property you will not normally be short listed for other properties until you have decided to either accept or refuse the offer.

If you accept the property the housing association will be advised when you can move in and will arrange for you to sign the tenancy agreement and collect the keys.